eCommerce and customer portal for the steel trade

SCHMOBI is taking the step towards becoming a digital company.

SCHMOLZ + BICKENBACH Stahlcenter AG (SCHMOBI) is the leading steel trader in Switzerland. With our innovative online solution – the steel portal – SCHMOBI is responding to the changing purchasing behaviour of customers.

Our solution

  • Sophisticated article quick search
  • Structured product finder and configurator
  • Material availability from stock visible in real time
  • Around-the-clock access to all order documents
  • Clear contract platform for simple and fast material call-offs
  • Advice and service via live chat

Features of the customer portal

  • News feed for internal communication to all employees
  • Process organization and quality management system according to the ISO 9001:2015 standard, management of all submission and verification documents
  • Ticketing system for IT support, maintenance in operation and corrections in time recording
  • Calendar with key dates throughout the fiscal year, including online registrations for team events
  • Clear project platform and team workspaces
  • Central contract storage

How SCHMOBI benefits from the eCommerce platform

  • Showing the enormous breadth and depth of the assortment thanks to visibility in the product finder and article quick search
  • Increased customer loyalty thanks to more transparency (24/7)
  • Process optimization and efficiency improvements
  • Brand awareness as an innovative company and progressive employer with modern IT tools

“We want to continue selling steel successfully in the future – online and offline. Our new online portal is to be a decisive success factor in this. The agile approach led sprint by sprint to the goal – the successful go-live.”

Thomas Plüss

Responsible Marketing/Communication,

Our customers and our
most interesting case studies.

Are you talented and fit with us? Then apply now.


Wissen, was läuft.

Du möchtest Tipps von unseren Experten, News zu Microsoft 365, Power Platform, Künstlicher Intelligenz und vielen weiteren Themen direkt in deine Inbox erhalten?

Melde dich jetzt zu unserem Newsletter an

Wir versenden unseren Newsletter ca.1 bis 2 mal pro Quartal. Deine Daten werden nicht an Dritte weitergegeben und du kannst dich jederzeit abmelden.

Unsere Kunden und unsere
interessantesten Case Studies.

Du bist talentiert und passt zu uns?
Dann bewirb dich jetzt.

Know what's up.

Want to get tips from our experts, news about Microsoft 365, Power Platform, Artificial Intelligence and many more topics directly to your inbox?

Subscribe to our newsletter now

We send out our newsletter approx.1 to 2 times per quarter. Your data will not be shared with third parties and you can unsubscribe at any time.

Our customers and our
most interesting case studies.

Are you talented and fit with us?
Then apply now.