From April to September, Microsoft launches numerous updates and innovations for Dynamics 365 and Power Platform. In this 1st release cycle, there are many new features that help businesses move forward and stay competitive.<\/p>\n\n\n
Our Dynamics 365<\/a> expert Daniel Sevinc has summarized the most interesting innovations:<\/p>\n\n\n\n Opportunity Pipeline View<\/strong> Improved lead qualification<\/strong> SMS conversations<\/strong> Knowledge Search Extension<\/strong> Case Form Extension<\/strong> eMail Template Search<\/strong> PowerBI Integration in Teams Meetings<\/strong> Access restriction with sensitivity labels<\/strong> Create and share paginated reports<\/strong> <\/p>\n\n\n\n Advanced offline functionalities<\/strong> Modern advanced search<\/strong> <\/p>\n\n\n\n Fluent UI design updates<\/strong> <\/p>\n\n\n\n Advanced Trigger Topics<\/strong> Use of Adaptive Cards<\/strong> Personal Environments<\/strong> Mailboxes without administrator rights<\/strong> Real-Time Notifications<\/strong> Microsoft Dynamics 365: 2023 release wave 1 plan<\/a><\/p>\n\n\n\nDynamics 365 Sales – handle sales more efficiently, manage sales data more effectively and intensify customer loyalty<\/h4>\n\n\n\n
With the new view, you manage your pipeline more easily and intuitively, freeing up time for other sales tasks.<\/p>\n\n\n\n
The new AI-based feature recognizes customer intent from emails and helps the sales team proactively respond to high-quality leads.<\/p>\n\n\n\n
Employees can interact with customers via SMS during the sales process and strengthen customer loyalty.<\/p>\n\n\n\nDynamics 365 Customer Service – Seamlessly integrate knowledge, solve problems faster and monitor better<\/h4>\n\n\n\n
External knowledge content can be integrated and results displayed using a search function across all sources.<\/p>\n\n\n\n
With the advanced case form, you streamline administration and quickly find the information that’s relevant to you.<\/p>\n\n\n\n
With the extended selection you can filter and refine the search and get to the right eMail template faster.<\/p>\n\n\n\nPowerBI – access enterprise data and gain insights more easily<\/h4>\n\n\n\n
Share Power BI content directly in meetings or presentations to simplify collaboration.<\/p>\n\n\n\n
This improves access control to your data in the Power BI service and ensures that only authorized users access the content.<\/p>\n\n\n\n
Generate invoices and other operational reports with drag-and-drop low-code capabilities and share or use them in multiple formats.<\/p>\n\n\n\nPower Apps – Build apps more efficiently and optimize user experiences<\/h4>\n\n\n\n
By enabling online mode, users can access and use Canvas apps even when they are offline.<\/p>\n\n\n\n
Thanks to additional filter options, you can find the desired records easier and faster.<\/p>\n\n\n\n
The look and feel for model-driven Power Apps is based on the latest Microsoft Fluent Design and features new controls, layouts, fonts, colors, and more.<\/p>\n\n\n\nPower Virtual Agent – Simplify Bot Configuration and Improve Dialogs<\/h4>\n\n\n\n
Bot authors gain more control over how messages are processed within their bot and can trigger specific actions when certain events occur.<\/p>\n\n\n\n
Use this feature to create interactive rich media content and enrich conversations.<\/p>\n\n\n\nMicrosoft Dataverse – Scale personal platform more easily and use data more intelligently<\/h4>\n\n\n\n
In individual work environments, users can develop, test, or deploy applications without additional licensing requirements.<\/p>\n\n\n\n
Users reapprove and activate their own mailboxes without involving administrators.<\/p>\n\n\n\n
This feature provides Power Apps users with real-time contextual pop-up notifications.<\/p>\n\n\n\nAll innovations of the 1st release cycle at a glance<\/h3>\n\n\n\n