{"id":7391,"date":"2024-02-19T14:10:00","date_gmt":"2024-02-19T13:10:00","guid":{"rendered":"http:\/\/www.online.ch\/success-story\/global-customer-and-service-portal\/"},"modified":"2026-02-26T14:43:20","modified_gmt":"2026-02-26T13:43:20","slug":"global-customer-and-service-portal","status":"publish","type":"success_story","link":"https:\/\/www.online.ch\/en\/success-story\/global-customer-and-service-portal\/","title":{"rendered":"Global customer and service portal"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Increased efficiency thanks to the new myBarmag.com portal.<\/h2>\n<p class=\"lead bd-9toxrgpimi61n55vjqej3seko7rf0h wp-block-bd--- wp-block-bd-block-624\">Oerlikon Barmag is the market leader for manmade fiber spinning systems and texturing machines. With the online portal, Oerlikon provides its customers with a powerful tool for the optimal operation of machines and systems. The globally active company thus achieves a significant increase in efficiency.  <\/p>\n<h3 class=\"wp-block-heading\">Our solution<\/h3>\n\n<ul class=\"wp-block-list\">\n<li>Global customer and service portal<\/li>\n\n\n\n<li>B2B store with individual offer for approx. 13&#8217;000 customers<\/li>\n\n\n\n<li>Machine dashboard as the heart of the service portal<\/li>\n\n\n\n<li>Media module with up-to-date service offering as well as training and comprehensive technology support<\/li>\n\n\n\n<li>Thanks to single sign-on, users have access to information on their individual Oerlikon product portfolio at all times<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">How Oerlikon benefits from the B2B store with customer portal<\/h3>\n\n<ul class=\"wp-block-list\">\n<li>Increasing efficiency in spare parts sales<\/li>\n\n\n\n<li>Reduced effort and increased transparency in sales and service<\/li>\n\n\n\n<li>Information available quickly and worldwide with just a few clicks<\/li>\n\n\n\n<li>Rapid dissemination of relevant innovations and offers<\/li>\n\n\n\n<li>Dedicated machine data for the different target groups<\/li>\n<\/ul>\n","protected":false},"featured_media":6730,"template":"","categories":[89,130],"class_list":["post-7391","success_story","type-success_story","status-publish","has-post-thumbnail","hentry","category-ecommerce-pim-customer-portal","category-tech-life-sciences"],"_links":{"self":[{"href":"https:\/\/www.online.ch\/en\/wp-json\/wp\/v2\/success_story\/7391","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.online.ch\/en\/wp-json\/wp\/v2\/success_story"}],"about":[{"href":"https:\/\/www.online.ch\/en\/wp-json\/wp\/v2\/types\/success_story"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.online.ch\/en\/wp-json\/wp\/v2\/media\/6730"}],"wp:attachment":[{"href":"https:\/\/www.online.ch\/en\/wp-json\/wp\/v2\/media?parent=7391"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.online.ch\/en\/wp-json\/wp\/v2\/categories?post=7391"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}