{"id":7413,"date":"2023-11-07T11:10:47","date_gmt":"2023-11-07T10:10:47","guid":{"rendered":"http:\/\/www.online.ch\/success-story\/b2b-store-for-spare-parts-and-customer-portal\/"},"modified":"2026-02-26T14:51:35","modified_gmt":"2026-02-26T13:51:35","slug":"b2b-store-for-spare-parts-and-customer-portal","status":"publish","type":"success_story","link":"https:\/\/www.online.ch\/en\/success-story\/b2b-store-for-spare-parts-and-customer-portal\/","title":{"rendered":"B2B store for spare parts and customer portal"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Innovative services thanks to new digital platforms.<\/h2>\n\n\n<p class=\"lead bd-9toxrgpimi61n55vjqej3seko7rf0h wp-block-bd--- wp-block-bd-block-624\">Thermoplan, as one of the leading companies worldwide, produces high-quality fully automatic coffee machines for use in the professional sector. With the new customer portal and B2B shop for spare parts, it can offer its customers innovative services.<\/p>\n\n\n<h3 class=\"wp-block-heading\">Our solution<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Complete mapping of pricing &amp; quotation processes<\/li>\n\n\n\n<li>Customer portal with ERP documents such as quotation, order, etc.<\/li>\n\n\n\n<li>Users: employees, subsidiaries, service partners and customers<\/li>\n\n\n\n<li>Introduction of CATALOGcreator as eETK and automation of the documentation process<\/li>\n\n\n\n<li>ERP connection to AP-Plus<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">This is how Thermoplan AG benefits<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Process and cost optimization in spare parts sales<\/li>\n\n\n\n<li>Reduction of incorrect deliveries<\/li>\n\n\n\n<li>Strengthen customer loyalty with key accounts through simple transparent processes<\/li>\n\n\n\n<li>Reduce administrative and support effort in the ordering and delivery process<\/li>\n\n\n\n<li>Improved data quality for the customer<\/li>\n<\/ul>\n","protected":false},"featured_media":6762,"template":"","categories":[89,128],"class_list":["post-7413","success_story","type-success_story","status-publish","has-post-thumbnail","hentry","category-ecommerce-pim-customer-portal","category-industry-production"],"_links":{"self":[{"href":"https:\/\/www.online.ch\/en\/wp-json\/wp\/v2\/success_story\/7413","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.online.ch\/en\/wp-json\/wp\/v2\/success_story"}],"about":[{"href":"https:\/\/www.online.ch\/en\/wp-json\/wp\/v2\/types\/success_story"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.online.ch\/en\/wp-json\/wp\/v2\/media\/6762"}],"wp:attachment":[{"href":"https:\/\/www.online.ch\/en\/wp-json\/wp\/v2\/media?parent=7413"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.online.ch\/en\/wp-json\/wp\/v2\/categories?post=7413"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}