Senior IT PMO Manager

This is what you will do

A new challenge with global impact! In cooperation with our partner, a leading Swiss company in the food industry, we’re looking for a Senior IT PMO Manager to join the Group IT / IT Value Management Office team.

This is a strategic and senior-level role designed for a highly experienced professional who thrives in complex, international environments. You will play a key part in shaping IT governance, ensuring delivery excellence, and driving alignment across the organization’s global IT demand and project portfolios.

If you are an expert in ServiceNow Strategic Portfolio Management (SPM), passionate about establishing frameworks and governance standards rather than executing individual projects, and eager to influence senior stakeholders across a global IT landscape — this opportunity is for you.

What we offer

Attractive location

Flexible working hours

Fresh fruits, coffee & tea

International working environment

Further education

Team events

You can earn this

150 – 175 PLN/h net (on a B2B contract)

Your tasks

Lead and continuously evolve IT governance frameworks, policies, and best practices to ensure consistency, visibility, and accountability across all IT initiatives.
Host weekly IT Governance Boards, ensuring transparency, progress tracking, and timely follow-up on IT demands, projects, and programs.
Oversee the global IT demand, project, and program portfolio to ensure strategic alignment, prioritization, and optimal resource utilization.
Define and maintain standards, delivery metrics, and reporting frameworks, driving continuous improvement by benchmarking practices and integrating industry standards (PMI, ITIL, COBIT) into IT PMO operations.
Drive adoption and optimization of ServiceNow Strategic Portfolio Management (SPM) — support enhancements, coordinate UAT, train users, promote best practices, and conduct proactive health checks to ensure quality and compliance.
Act as the center of excellence for IT PMO operations, maintaining a centralized repository of knowledge, templates, artifacts, and lessons learned while coaching and supporting Project Managers and business stakeholders in applying governance principles and maximizing the value of ServiceNow SPM.
Collaborate with business and IT stakeholders to assess project size, complexity, and impact — particularly within SAP-related initiatives — ensuring accurate scoping and resource planning.
Facilitate effective communication and alignment between business and IT to ensure shared goals, expectations, and priorities across all initiatives.
Manage PMO operational processes — including coordination tools, shared mailboxes, onboarding/offboarding of project resources, access management, and compliance tracking — maintaining operational discipline through action logs, progress trackers, and timely follow-ups.
Monitor and report on portfolio health, project performance, and resource utilization using ServiceNow SPM and Power BI dashboards.
Support financial planning, cost tracking, and forecasting across the IT portfolio, ensuring adherence to budget principles and governance standards.

What you bring with you

Excellent English communication, stakeholder management, and coaching skills, with confidence to engage and influence senior leadership.
Ability to persuade, inspire, and drive alignment across diverse stakeholders, effectively championing ideas and ensuring governance principles are followed.
Minimum 15 years of experience in IT project and portfolio management, including at least 10 years in an IT PMO Manager role.
Proven expertise in ServiceNow Strategic Portfolio Management (SPM), including IT Demand, Project, Portfolio, Resource, Agile, Performance Analytics, and Investment Portal modules.
Strong understanding of IT processes, project delivery methodologies, and enterprise applications — particularly SAP.
Hands-on experience in developing governance frameworks, policies, and training programs.
Proficiency in Power BI for data visualization, executive reporting, and performance dashboards.
Understanding of budget principles and financial planning within IT.
Skilled in project management tools such as ServiceNow, MS Project, or similar platforms.
Flexible and pragmatic approach, with strong problem-solving skills and the ability to adapt to changing priorities while maintaining structure and focus.
Leadership mindset — proactive, autonomous, and accountable, with the ability to manage multiple priorities and drive initiatives independently.
Experience in international/global business environments (food industry background not required).
Relevant certifications (e.g., PMP, PRINCE2, ITIL, ServiceNow SPM Fundamentals) are a strong plus.

Your chance

Opportunity to shape governance standards and influence IT delivery at a global scale.
Work in a dynamic, collaborative, and cross-functional environment with senior stakeholders.
Long-term cooperation as an external contractor.
100% remote work from Poland, with the option to work from a modern office located right on Wrocław’s Market Square.
Access to global best practices.
A chance to contribute directly to the success of large-scale transformation and innovation programs.
We offer benefits including private medical and life insurance, as well as a Multisport card.

Apply now

If you are ready for this exciting challenge, we look forward to receiving your application!

Please send us your CV via our online application portal. We are always happy to answer any questions you may have.

Senior IT PMO Manager

This is what you will do

What we offer

You can earn this

Your tasks

What you bring with you

Your chance

Apply now

Questions about our jobs or our team?

Questions about our jobs or our team?

Martyna Rzeszowska

Don't miss a thing!

Wissen

Knowledge

Senior IT PMO Manager

This is what you will do

What we offer

You can earn this

Your tasks

What you bring with you

Your chance

Apply now

Questions about our jobs or our team?

Questions about our jobs or our team?

Martyna Rzeszowska

Don't miss a thing!

Wissen, was läuft.

Wissen

Know what's up.

Knowledge