In today’s fast-paced business world, optimizing field service processes is critical to the success of your business. Power Field Service gives you the tools to digitize, automate and optimize your service processes end-to-end.
Based on the Microsoft 365 platform and the Microsoft Power Platform, our solution combines the benefits of low-code technology with the scalable, secure services of the Microsoft Cloud.
The result is a powerful and flexible solution that takes your field service management to the next level.
Our expertise in process digitization
As experts in process digitization and Microsoft Cloud, we offer you not just field service management software, but a strategic partnership that helps you transform your service operations and gain a clear competitive advantage. Our solutions are designed to meet your specific requirements and future-proof your business.
Power Field Service in detail
Master data management
Maintain and manage central master data for companies, technicians, business units, spare parts and checklists.
This ensures that all important information is always up-to-date and easily accessible.
Individual processes
Optimize your service processes from deployment planning to execution through complete digital mapping and automation.
Manage incidents
Manage service requests and fault reports efficiently with a centralized system that ensures fast and accurate processing.
In-house repair management
Seamlessly control and document in-house repairs to keep track of all repair processes and ensure high service quality.
Skills database
Detailed recording and management of your technicians’ skills to ensure that each technician is optimally deployed in field service.
Time recording in the app
Recording and managing working hours and expenses in the app minimizes the workload for technicians and the back office.
Seamless communication
Thanks to integrated e-mail functionality, all communication is seamlessly documented and clearly traceable.
These problems are a thing of the past
Manual planning processes
Traditional manual planning processes using Outlook and paper forms are time-consuming and error-prone. With Power Field Service, you can automate these processes, allowing your technicians to be deployed more efficiently and in a more targeted manner.
Unclear documentation
Paper-based recording of working hours, documentation and expenses leads to delays and a lack of transparency. With our solution, you can digitize these processes and have access to up-to-date, centralized data at all times.
Delayed settlements
Technicians often do not record their working hours and expenses until they return to the office. Power Field Service enables immediate, on-site data collection and transmission, which significantly improves the efficiency and accuracy of billing.
Lack of overview of tickets and repairs
Many companies often lack a central overview of all current tickets and repairs, which makes management and tracking difficult. Power Field Service creates transparency and enables efficient management of all service requests.
Advantages for service managers
Increased efficiency and productivity
Automate manual processes such as resource planning and resource management. Focus on value-adding activities and increase the productivity of your field service teams.
Faster adaptation to changes
Thanks to low-code technology, you can implement adjustments quickly without having to rely on extensive development resources. This increases the agility of your company.
Better basis for decision-making through data integration
Use the integration of data from various Microsoft 365 sources to make informed decisions. Easily create dashboards and reports with Microsoft Power BI that give you valuable insights into your service processes.
Improved collaboration and communication
Seamless integration with Microsoft 365 applications such as Microsoft Teams, SharePoint Online and Outlook improves communication and collaboration within your team, optimizing coordination and teamwork.
Scalability and future-proofing
Our solution grows with your company. Thanks to the Microsoft Cloud, Power Field Service is scalable and always remains at the cutting edge of technology.
Advantages for the IT team
Less maintenance work
Microsoft takes care of maintenance, security updates and infrastructure management, freeing up your IT department to focus on strategic projects.
Faster implementation and deployment
The solution can be deployed quickly without the need for extensive local infrastructure. This shortens the implementation time and increases efficiency.
Greater security and compliance
Microsoft's SaaS services offer high-level security features and regular compliance updates that take the burden off your IT department and ensure your data is protected.
Simple scalability and flexibility
As the solution runs in the cloud, it can be easily scaled and adapted to the needs of your company.
Advantages for the technicians
Simple and intuitive operation
The user-friendly PowerApp enables technicians to manage their tasks easily and efficiently directly on site. Clear structures and intuitive design make work considerably easier.
Access to all important information in real time
Technicians have access to all relevant information such as checklists, spare parts and instructions at all times. This ensures that they are optimally prepared and can carry out all tasks efficiently.
Reduced administrative effort
Thanks to the digitalization of reports, timesheets and expense claims, technicians can minimize their administrative workload and concentrate on their core tasks.
Fast recording and transmission of data:
The ability to record and transmit working times and reports directly on site avoids delays and increases the accuracy of the recorded data.
Improved communication and collaboration
Integration with Microsoft Teams and Outlook allows technicians to communicate quickly and easily with the team and head office. This promotes collaboration and ensures seamless coordination.
Pay for the solution, not for the number of users
Simple scalability
Users can be added easily without the costs exploding. This facilitates the growth of your company.
Transparent and simple budgeting
Budget planning is simpler and more predictable, as the costs are not tied to the number of users.
Cost control and predictability
Without user-based licensing, you have better control over costs as there are no additional fees for additional users. This is particularly advantageous for companies with many users.
Increased user acceptance
Without the worry of additional license costs, the solution can be used freely within the company, which leads to greater acceptance and dissemination of the technology.
We do Digital. For 25 years.
Over 70 qualified experts and software developers for your project.
Our Power Field Service solution is based on Microsoft 365 and the Power Platform
Our Power Field Service solution leverages the strengths of the Microsoft 365 platform and the Power Platform to provide a flexible and powerful solution for your field service management.
The combination of these technologies enables you to design your service processes efficiently, react quickly to changes and future-proof your company.
Take advantage of the Microsoft Cloud
- Security: Benefit from the robust security features of the Microsoft Cloud.
- Scalability: Expand your solution flexibly according to your company’s needs.
- Low-code: Implement changes quickly and without major development effort.
Start transforming your field service management now
Contact us for a personal demo and experience how Power Field Service can optimize your field service management.
Our experts are ready to answer your questions and work with you to find the best solution for your business.
