Because the customer journey is shifting more and more into the digital world, new processes are needed in customer dialog. Our Portal4Industry combines B2B store, PIM and customer portal in one solution, giving you the decisive competitive edge.

The B2B platform provides you with everything you need for digital relationship management between you and your customers, whether they are direct end customers, resellers or dealers.

“Three things are important: the customer, the customer and the customer.”

Balz Zürrer, CEO

B2B Shop Features

Your margin is yours

Our cost model is fair and transparent and independent of revenue and the number of transactions.

Seamless integration

Our solutions connect internal and external sales, resellers, punchout, purchasing or even spare parts catalogs and can be seamlessly integrated into ERP and SAP.

Future-proof ecosystem

Seamless integration with the Microsoft Cloud lets you benefit from business intelligence, modern apps, and artificial intelligence.

Swiss support team

Our eCommerce experts are there for you personally and work with you at eye level.

Personalized shopping experience

Our solutions give you the opportunity to be customized to the needs of your business or industry, from the look and feel to your processes.

For different procurement channels

From the consumer-focused experience to automation and connecting to procurement platforms like SAP Ariba for punchout, ordering and invoicing.

eLearning features

Digital learning resources

With the LMS (Learning Management System), important learning resources are available digitally for your employees and customers at any time.

Individual course certificates

The course participants will receive a certificate in your company design for each completed course and you will receive the corresponding evaluation of all course results.

New digital value creation

Promote your own products via the learning platform and create new value chains and innovative services for your customers and employees.

Plan courses on site

With our solution, trainers can schedule new courses, identify participants and invite them in advance, whether digitally or physically on-site.

Service level tests

Using an LMS, you train your employees and customers to ensure that they operate the products properly.

More modules and features

Case management

On the integrated ticketing system, users can enter tickets or browse an existing knowledge base to find the solution to common problems.

One platform for everything

We integrate all the applications you need to manage your customer relationships, making the platform your central hub.

Access rights and management

We map your organizational structure globally with different roles and markets and configure the individual access rights.

Machine and product info

Machines or "Hero Products" can be mapped on the dashboard so that customers can access the important information at any time.

Custom dashboard

Let your users customize the platform for their personal purposes through the new dashboard

Artificial intelligence

From analytics with Power BI to integrating Copilot or ChatGPT, we add AI capabilities to your platform.

"Thanks to the business portal, we have a platform that maps our entire product world, an online store for our B2B and B2C customers, and a dealer search - all connected to our ERP for simplified process handling."

"I have always found the cooperation with Online to be very serious and at eye level. The needs of WESCO AG are taken seriously and solutions are professionally developed, presented and implemented."

We want to continue selling steel successfully in the future - both online and offline. Our new online portal should be a key success factor in this."

"The agile approach led sprint after sprint to the goal - successful go-live."

"Thanks to the priint:suite tool, we are now in a position to create print catalogs for different target groups in an automated manner and with relatively little time expenditure.

Mapping our very complex condition system in the customer portal was a major challenge - Online mastered it with flying colors!

We appreciated the very pleasant cooperation and the open communication with Online."

"myMetco allows our customers to more easily find and order the right products."

"The solutions from online.ch bring the functions that are relevant to us, which enabled us to implement them quickly. Missing functions were developed together and also benefit the entire platform again."

"With Portal4Industry, an intuitive front-end has been created that gives our global dealers access to business-relevant information with just a few mouse clicks. With this solution, we have also created a basis for optimizing our processes and significantly improving targeted communication with our market organizations and dealers.

Online provided us with expert advice and support on this complex project, from vision to testing and commissioning."