Microsoft Teams governance, templates, lifecycle and guest access management for 5,000 users with the Online Teams Manager
The Canton of St. Gallen, one of the largest cantons in Switzerland, needed a secure, efficient and standardized introduction of Microsoft Teams for over 5,000 administrative employees. The challenge was to create a scalable governance and provisioning solution that would optimize collaboration, automate IT processes and at the same time meet the highest data protection and security requirements.
The solution: Online Teams Manager for Governance & Provisioning
To ensure the sustainable use and efficient management of Microsoft Teams, the Canton of St.Gallen deployed Online Teams Manager. This powerful solution enables automated, rule-based management of teams, reduces administrative effort and ensures that all teams are managed in a structured, secure and compliant manner.
Microsoft Teams Governance & Automation with the Online Teams Manager
- Automated Microsoft Teams provisioning processes for fast and secure provisioning of new teams.
- Predefined Teams templates with structured setup, app integration (e.g. Planner) and specific guidelines for departments & projects.
- Simple Teams request & approval workflows via ServiceNow
- Lifecycle management for Microsoft Teams: Automatic archiving and deletion in accordance with governance guidelines.
- Centralized policy management & access controls to prevent data loss, proliferation and uncontrolled team creation.
Maximum security & compliance for Microsoft Teams
- Strict access control & authorization management for compliance with internal and regulatory requirements.
- ISDS-compliant data protection concept for secure Microsoft Teams use.
- Secure guest usage & collaboration policies to keep external collaboration under control.
- No data protection concerns, the data remains in your own tenant
- No lock-in effect, solution could also be uninstalled again and everything continues to work
Result: Efficient Microsoft Teams administration with the Online Teams Manager
With the Online Teams Manager, the Canton of St.Gallen was able to introduce and operate Microsoft Teams in a secure, structured and automated manner. The high degree of automation increases security, relieves the IT department, reduces support costs and enables the seamless, governance-compliant use of Microsoft Teams for 5,000 users. It also enabled collaboration with external suppliers, partners and communities.
