Core building blocks of successful Microsoft Teams governance

That’s why Microsoft Teams governance is important

Well thought-out Microsoft Teams governance is not just a “nice-to-have”, but a must for companies that want to work successfully with Teams in the long term. Microsoft Teams can be implemented quickly – but with the increasing number of Teams, storage options, users, guests and integrated apps, it is easy to lose track. Many Teams become “data graveyards” that are no longer actively used, but are also not properly managed or deleted. Over time, these uncontrolled growing structures lead to chaos and raise many questions – especially in the areas of information security, data protection, governance and operations. The result is an inefficient use of Microsoft Teams that creates more problems than it solves.

How we bring order to team chaos

Our Microsoft Teams Governance package includes our powerful Teams Manager as well as a pre-built set of features and best practices to ensure your Teams environment remains structured, secure and efficient:

1 The architecture: the basis for stability and security

A solid architecture and technical governance are the foundation of a successful Microsoft Teams implementation. They ensure that the Teams environment remains stable, secure and scalable.

• Concept for the M365 basic configuration:
  We develop a customized M365 basic configuration that covers all essential technical and security-related requirements.
• Group, role, authorization and naming concept for M365 groups:
  A clear and well thought-out concept for groups, roles and authorizations ensures that each user can only access the data and functions that are relevant to them. A naming concept also ensures clarity and simple administration.
• Guest concept for secure collaboration:
  Secure collaboration with external partners is essential. Our guest concept makes it possible to integrate external users into the team environment in a secure and controlled manner.

2. service design for Teams, SharePoint Online and OneDrive

A well thought-out service design creates clarity and structure by precisely defining the functions and area of application of Microsoft Teams, SharePoint Online and OneDrive.

• Service description and scope of functions:
  We define which services and functions are used in your organization and how, and ensure clear differentiation between the various tools.
• Differentiation from complementary solutions:
  By clearly differentiating Microsoft Teams from complementary solutions such as SharePoint and OneDrive, the Teams environment remains clear and efficient to use.

3. information governance: ensuring compliance

Clear information governance ensures that all data is correctly classified and managed in accordance with company guidelines.

• Definition of use cases and user guidelines:
  We develop specific use cases and guidelines for the use of Microsoft Teams to ensure consistent and secure use.
• Concept for the Microsoft Teams Provisioning Lifecycle:
  A comprehensive lifecycle management concept ensures that Teams is managed in a structured manner from creation to archiving or deletion.

4. information security & data protection (ISDS)

Comprehensive integration of ISDS into Microsoft Teams governance is crucial for the protection of sensitive company data.

• Extensions to the existing ISDS concept:
  We adapt your existing ISDS concept to the requirements of Microsoft Teams to ensure the highest security standards.
• Process description for ISDS testing of new functions:
  New functions are rigorously tested before they are introduced to ensure that they meet your company’s security requirements.

5. communication & adoption: increasing acceptance

The successful introduction of Microsoft Teams depends on effective communication and user acceptance.

• User journey and communication measures:
  We design a comprehensive user journey and develop targeted communication measures to support the introduction of Microsoft Teams in your company.
• Definition of learning aids and content for adoption:
  Through customized learning aids and training content, we ensure that your employees can use Microsoft Teams efficiently.

6. operation: Stable and efficient processes

Clearly defined operations are crucial for the smooth everyday use of Microsoft Teams.

• Definition of operating processes and responsibilities:
  We define clear processes and responsibilities to ensure the ongoing operation of Microsoft Teams.
• Criteria for smooth operation:
  We define the necessary criteria and measures to ensure trouble-free and efficient operation of the Teams environment.

7. introduction & rollout: carefully planned

A successful introduction requires careful planning and implementation.

• Definition of the introduction including roadmap and schedule:
  We create a detailed roadmap and plan the entire rollout so that the introduction of Microsoft Teams in your company runs smoothly.

8. technical realization & further development

We ensure that all technical adjustments are implemented in the best possible way.

• Implementation of technical adjustments and provision of components:
  We implement all necessary technical adjustments and provide the required components to optimize your Teams environment.