Artificial Intelligence (AI) for eCommerce Solutions

AI in eCommerce: Application examples and benefits Making comprehensive content available with Microsoft Cognitive Search Learn more about the Azure Cognitive Search service Convert PDF orders into shopping carts automatically thanks to AI-based form recognition Today, very many orders are still sent as PDFs by mail. These must be manually rewritten in ERP purchase orders. […]

B2B store, PIM and customer portal as a competitive advantage

The Swiss Army Knife for eCommerce Data is the gold of digitization and time is money. Accordingly, sales processes and customer dialog in companies must be fast and precise. This would be unthinkable without end-to-end digital product information. They are the prerequisite for a successful customer journey. This is where the Swiss Army Knife for […]

Faster implementation of customer wishes in B2B eCommerce

Cloud solutions quickly bring business benefits Thanks to the innovative low-code method, you can click together internal and external processes between different systems without any programming knowledge – and thus implement the wishes of your customers in eCommerce easily and promptly. Balz Zürrer begins by discussing the business benefits of cloud solutions. Thanks to the […]

eCommerce and order management from a single source

End-to-end sales and management processes in eCommerce The subsequent order management after the receipt of the order comes as if from a single source. All customer and supplier interactions are centrally managed from the Dynamics 365 Customer Engagement (CE) business platform. Digitize internal sales and simplify order management In the first part, Balz Zürrer explains […]

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