Revolution in waste disposal with low-code customer portal

Daniel Sevinc als Speaker am Event "Einfach verstehen, erfolgreich digitalisieren.

Event “Simply understand, successfully digitize” with our low-code expertise The Ergonomen Usability AG have invited to a new edition of the event series “Einfach verstehen! The focus was on a joint project with us for KVA Thurgau. The change begins: paperless working and user experience take center stage Christopher Müller, owner of Die Ergonomen Usability […]

Exciting new features for Dynamics 365 and Power Platform in Microsoft Wave release

Daniel Sevinc, our Dynamics365 and process automation expert, has taken a look at the latest updates to the Microsoft Wave release.

The second Microsoft Wave Release 2023 comes up with numerous updates. What innovation will the 2023 release Wave 2 bring? Daniel Sevinc, our Dynamics 365 and process automation expert, took a look at the update announcement and summarized the most relevant ones. In the future, Dynamics 365 Sales will offer an AI-generated account summary that […]

Katadyn Group relies on Online as strategic Microsoft partner

An exciting digitization project. As a certified Microsoft partner, we ensure that Katadyn’s business processes are optimized in the course of digitalization. The digital solution, which is being developed on Microsoft 365, Dynamics 365 Sales and PowerPlatform, will enable Katadyn to better connect its employees, better target its customers and increase efficiency and productivity. The […]

Microsoft Dynamics 365 Copilot brings AI

Next generation AI for D365 business functions Dealing with data is often tedious and time-consuming, especially in Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP). The new AI Copilot helps users automate many of these tasks. With these features, Dynamics 365 Copilot makes your processes easier: Copilot in Microsoft Dynamics 365 Sales and Viva […]

Dynamics 365/PowerPlatform: Innovations 2023 Release Wave 1

Turning new features into practical successes What innovations does the 2023 Release Wave 1 bring? Our Dynamics 365 expert Daniel Sevinc has summarized the most interesting innovations: Dynamics 365 Sales – handle sales more efficiently, manage sales data more effectively and intensify customer loyalty Opportunity Pipeline ViewWith the new view, you manage your pipeline more […]

eCommerce and order management from a single source

End-to-end sales and management processes in eCommerce The subsequent order management after the receipt of the order comes as if from a single source. All customer and supplier interactions are centrally managed from the Dynamics 365 Customer Engagement (CE) business platform. Digitize internal sales and simplify order management In the first part, Balz Zürrer explains […]

Collaboration in the pipeline and project process

Mapping complex processes with Dynamics 365 Customer Engagement In the webinar “Structured Collaboration in the Pipeline and Project Process”, we show a customer example of which we are particularly proud. It proves how strong the Dynamics 365 Customer Engagement (CE) business platform is also in combination with Microsoft Teams and SharePoint Online. Strong in the […]

Smooth service process with Dynamics 365

Satisfied customers in after sales Manage service contracts digitally In industry, and predominantly in mechanical and plant engineering, it is common for a service contract to be concluded directly when the machine is purchased. These contracts specify the warranty services, maintenance intervals and conditions. These contracts and the associated information can be stored, managed and […]

Standardized sales process with Dynamics 365

Keeping an overview of the sales process at all times Dynamics 365 (CRM) includes many functionalities and mappings of processes that can actively support your company’s sales process. The leads Leads are usually generated from a variety of sources. Whether newsletter, website or social media, the data can be automatically imported into Dynamics 365, thus […]

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