The future of field service
Field service management is facing new challenges: rising customer expectations, complex service processes and the pressure to reduce costs. Companies need solutions that are flexible, can be easily integrated into existing systems and make work easier for employees. This is exactly where our Power Field Service comes in – a lean, customizable low-code solution.
Why classic field service solutions are reaching their limits
Many companies still use rigid standard software or complex ERP systems for field service. These are often oversized, cost-intensive and difficult to adapt to individual requirements. Small and medium-sized companies in particular are looking for flexible alternatives that can be implemented more quickly and do not overburden employees with unnecessary functions.
Low-code as a game changer in service management
Our Power Field Service is based on the Microsoft Power platform. Thanks to its modular structure, processes can be customized without having to program from scratch. This allows companies to efficiently digitalize their processes and save time and money in the process.
Practical insights in our webinar
In the webinar “Costs down, service quality up – with Power Field Service and Low-Code”, Daniel Sevinc presented the versatile possibilities of the solution. He demonstrated live how companies can use Power Field Service to optimize their deployment planning, automate internal processes and increase service quality – at significantly lower costs than with traditional solutions.
A key topic of the webinar was the flexibility of the solution: companies can easily implement specific requirements – from integrating existing ERP systems such as SAP to setting up individual approval processes. Interfaces to other Microsoft services such as Dynamics 365 or SharePoint can also be implemented seamlessly.
Increased efficiency at all levels
Power Field Service offers numerous functions that make field service more efficient:
- Deployment and resource planning: Clear calendar function for coordinating technicians including skill management.
- Digital checklists: Standardized inspection processes ensure uniform service quality.
- Mobile access: Technicians can access all relevant information via the Power App – even offline.
- Integrated document management: reports, checklists and expense reports are created and managed directly in the system.
- Centralized communication: E-mails and documents are automatically assigned to the respective service orders.
Why companies rely on Power Field Service
A major advantage of the solution is the licensing model: companies do not pay per user, but purchase a license for the entire solution. This keeps the cost structure transparent – regardless of the number of employees. At the same time, the solution is scalable and grows with the company’s requirements.
Companies also benefit from the seamless integration into the Microsoft ecosystem. The existing IT infrastructure is not replaced, but expanded in a meaningful way. This allows data from different systems to be merged and efficiently evaluated – for example with Power BI.
Lean processes, high acceptance
Another plus point: Power Field Service’s user interface is streamlined and intuitive. Technicians and back office staff quickly find their way around – lengthy training sessions are not necessary. This is a clear advantage, especially in the field, where time is of the essence.
Conclusion: Future-proof service management made easy
Power Field Service combines flexibility, user-friendliness and cost efficiency in one solution. Companies can optimize their field service without getting bogged down in expensive and complex systems. The combination of low-code technology and our many years of experience makes Power Field Service a future-proof choice for companies that want to take their service to the next level.
