Quality management and document storage

For the digitalization of quality management, Lindt & Sprüngli relies on Online.

At Lindt & Sprüngli (Schweiz) AG, well-functioning quality management is a crucial success factor. The traceability of changes must be guaranteed at all times. Lindt & Sprüngli has been working with Online since 2013.

Our solution

  • DMS for process documents | quality management
  • Integration Viflow and SharePoint
  • Management of all process documents
  • Document control over several stages with workflows
  • Reminder process for the revision of documents
  • Ensuring the traceability of changes
  • Reports on life cycles of documents

How Lindt & Sprüngli benefits from digitalized quality management

  • Increased efficiency in internal communication through workflows
  • Safety through the traceability of changes (standard-compliant documentation)
  • Clear responsibilities over the entire lifecycle of processes and work equipment
  • Support of the continuous improvement process

“Online differentiates itself from other providers because online also successfully completes the last mile with the customer. This is where the wheat is separated from the chaff among the providers. Online has established itself with this project as a partner company for further SharePoint projects.”

Renato Gubser

Head of ICT, Lindt & Sprüngli (Schweiz) AG

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