INOS promotes our AI solution – collaboration between business and research

INOS fördert unsere KI Lösung – Online und OST, Wirtschaft und Forschung, arbeiten Hand in Hand für KI-Lösungen für den Kundenservice

Driving AI innovations forward together

At Online Group, we rely on smart synergies to develop next-level business solutions with AI. Our cooperation with the Eastern Switzerland University of Applied Sciences OST, the Eastern Switzerland Innovation Network INOS and other partners from Eastern Switzerland is driving AI research forward and taking service excellence to a new level.

AI power play: customer service redefined

Our mission is not just to improve service and support with generative AI, but to revolutionize it. Thanks to the expertise of Prof. Dr. Mitra Purandare and her team at the IFS Institute for Software (OST) as well as the networked support of Karl Neumüller (OST), Lukas Budde from INOS, and Simon Schlegel from the Canton of St. Gallen, we are able to create globally recognized, innovative solutions.

This partnership between industry and research not only strengthens regional innovative power, but also enables us to act and convince on a global level. A big thank you to everyone involved for their vision and commitment.

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